If you placed an order and forgot to apply your discount code, please take the following steps:

• 1. Email support@megastarfitness.com
• 2. Send us your order number #MFxxxx and the discount code you were provided.
• 3. We will respond and process within 24 hours

We try to get orders out as fast as possible. You may cancel your order prior to the order being processed. Once it is processed, we cannot cancel the order.

If you need to cancel, please email us at suppport@megastarfitness.com immediately , or contact us here

We will do our best to accomodate your request.

We usually process your order within 2 days and delivery in about 1 week

We will choose LTL truck delivery or Or use ground express delivery for you according to the actual situation, and inform you of the tracking number after delivery.

You can track it through here, enter your order number or Tracking Number

You may return most new, unopened items sold and fulfilled by Megastar within 35 days of receipt for store credit only, less shipping and handling fees. Refunds are issued for products that were out of stock. Items should be returned in their original product packaging. Returns will not be accepted after 35 days of customer receipt.

Megastar provides a limited lifetime warranty on the frame and a one-year warranty on parts for most of our equipment. If you encounter any issues, contact our customer service team with your proof of purchase, and we'll assist you through the warranty claim process.

First, you can contact us through the phone number on our website for support. In addition, you can also contact us by email.

Free Shipping, we provide free shipping in 48 states of North America,
Transparent Prices, we always believe in people-oriented, providing the best value for money products
Quality First, we have strict factory inspection to ensure that every process meets international standards
Customer Service, we provide 7x24 hours customer service, you can contact us at any time by phone, or send an email to megastarfit@gmail.com, we usually reply within 8 hours

Yes, Megastar offers customization options for select equipment. You can choose specific colors, attachments, and configurations to tailor the equipment to your preferences. For detailed customization inquiries, please contact our sales team.

Absolutely. Megastar designs equipment with various space considerations in mind. We offer compact models that fit efficiently into smaller home gym spaces without compromising functionality. Dimensions for each product are listed on their respective pages to help you plan your setup.

Yes, all our products come with comprehensive assembly manuals. Additionally, we offer online video tutorials to guide you through the assembly process step-by-step, ensuring a hassle-free setup experience.

Yes! If you are a fitness blogger, KOL or professional coach, welcome to contact us to apply for product trials or brand cooperation. Please provide your social media information and our team will contact you as soon as possible.